Sixteen dollars for a lightbulb?!
Jan. 14th, 2011 06:35 pmI received the replacement Colour-changing LED Lightbulb that was missing from my last order today, and despite the fact that I was told that it would be marked as a replacement for what hadn't been in a previous order, was still charged $16.11, which meant that I paid duty, handling fees, and taxes twice on one item.
Fortunately, I'd been told that if I was charged, to keep the paperwork and let them know about it and they'll reimburse me for it.
I hadn't had time to call them back about my order coming in, so I'm going to try again tomorrow (Saturday, if they're open), though I may have to wait until Monday to call again.
Installation of the lightbulb was very easy:
It's been kind of fun to play with so far, though there are some buttons I haven't been able to figure out yet.
(for instance, Setup and Cancel. And no, it didn't come with an instruction manual)
Fortunately, I'd been told that if I was charged, to keep the paperwork and let them know about it and they'll reimburse me for it.
I hadn't had time to call them back about my order coming in, so I'm going to try again tomorrow (Saturday, if they're open), though I may have to wait until Monday to call again.
Installation of the lightbulb was very easy:
- Unscrew existing bulb in desklamp
- Screw new LED bulb into desklamp
- Turn desklamp on
- Fiddle with remote control
It's been kind of fun to play with so far, though there are some buttons I haven't been able to figure out yet.
(for instance, Setup and Cancel. And no, it didn't come with an instruction manual)